LOGO CTS 2020 Final2



Comprehensive training Solutions AS understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and business partners and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Comprehensive Training Solutions AS.

A Private Limited Company registered in Norway under company number 916 598 335.

Registered address: Ishockeyveien 1, 4021, Stavanger, Norway.

Data Protection Officer: Mr Andrew Gannon.

Email address: john.cullen@ctsda.no

Telephone number: 00 47 475 26795.

Postal Address: Comprehensive Training Solutions AS, Postboks 6537, 4087 Gausel, Norway.

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.d)The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Name;
  • Age and/or Date of birth;
  • Gender;
  • Race, where applicable;
  • Address;
  • Email addresses;
  • Telephone number;
  • Business organisation name;
  • Job title;
  • Profession;
  • Payment information;
  • Next-of-kin name and contact details for emergency contact procedures.
  • Links to other personnel in your organisation or other professional connections.
  • Facebook, Twitter and Skype contact details.
  • Curriculum Vitae, provided by potential suppliers or customers.

Your personal data is obtained from the following third parties:

  • From potential suppliers and customers;
  • Business partners and our pool of subject matter experts for providing solutions for yours and other customers business needs.

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Providing and managing your account.
  • Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalizing and tailoring our products and services for you.
  • Communicating with you. This may include responding to emails or calls from you. We may make notes of the records of conversations or teleconferences to provide our services to you.
  • Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by replying to an email with “GDPR – UNSUBSCRIBE” in the email subject heading.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • The time since the last communication with the individual for: names, email and postal addresses; phone and business contact details;
  • The sales cycle for our different products and services.
  • Any indication of subsequent requirement by a client or supplier for data retention in order to provide products or services.

8. How and Where Do You Store or Transfer My Personal Data?

We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts ensure the same levels of personal data protection that would apply under the GDPR. More information is available from the European Commission.

Please contact us using the details below in Part 11 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • Limit access to the Customer Relationship Management software to a single, named user.
  • Access to the Customer Relationship Management software is password-protected.
  • Where wifi connections permit, we transmit and receive emails and attachments using Wifi Privacy software which provides mobile VPN protection that helps to keep personal data safe from hackers and identity theft on public hotspots.

9. Do You Share My Personal Data?

We may sometimes contract with the following third parties to supply products and/or services to you on our behalf. These may include preparation of tender documents and the design, development and delivery of solutions.  In some cases, those third parties may require access to some or all of your personal data that we hold.

  • Roger Lane Consulting Ltd, Penshurst Cottage, Leigh Road, Havant, Hampshire, PO9 2ET Norway is our leading business partner, and we share information to permit joint proposals to design, develop and deliver solutions for clients.
  • C4i TrgTech, 2723 37thAve NE, Unit 119, Calgary, Alberta T1Y 5R8 Canada to enable bid preparation, design, development and delivery of solutions for clients.
  • Individual supplier Subject-Matter Experts who support bid preparation, design, development and delivery of solutions for clients.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 3 weeks and, in any case, not more than one month of receiving it. Normally, aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including making a subject access request, please use the following details [(for the attention of Mr Andrew Gannon:

Email address: andrew.gannon@cts.international.

Telephone number: 00 47 47526795.

Postal Address: Comprehensive Training Solutions AS, Postboks 6537, 4087 Gausel, Norway.

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example,

if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our website.


CTS Team forms part of Roger Lane Consulting's successful bid to design and deliver EU Civil Emergency Planning Exercise in the Caribbean. (Global Crisis Response Support Program)

CTS Team in partnership with Roger Lane Consulting selected to deliver NATO Joint Force Command Naples Trident Juncture 16 Battle Staff Training Event.

CTS Team, in parrtnership with Roger Lane Consulting selected to design and deliver NRDC Turkey's Eurasian Star 2017 exrecise.


alex mason


Logistics and Project Management specialist with extensive international experience. Deep understanding of the complexities of international affairs witnessed by long membership of Royal United Services Institute. Academic training as a Historian facilitates ability to take broad perspective and identify strategic trends and influences. Expertise converted into practical form through the development of credible Skolkan nations and the overall Skolkan Setting.

A former Royal Air Force officer with more than 35 years of experience in project management in a wide range national and international procurement and support projects, including implementation of a major UK support change programme. This is balanced by considerable practical experience in support to operations from the Falklands war to support to EUFOR in Bosnia and Herzegovina. This practical expertise is rounded off by experience in the drafting and implementation of international support policies for the UK MOD. One legacy of this history, is a good standard of French and a very poor grasp of German. His service career was completed with a 3½ years tour as a Logistics Observer Trainer at the Joint Warfare Centre, mentoring NATO Headquarters logistic staffs in support planning.

A core member of the team that constructed the Skolkan Setting for the training of NATO Headquarters staffs in planning for all aspects of modern operations. As well as authoring the Military elements of the six fictitious nations that make up the Setting, he also scripted the Political constructs of two of the primary potential protagonists. Additionally, he ensured the overall coherence of all the Setting documentation and managed the quality control of the end product.

A member of the Royal United Services Institute since 1973, and a member of the Historical Association since 1976, he relaxes through listening to music, reading, historical research and purchasing model aeroplanes, some of which he will build one of these days.